Microwave Telemetry PTT FAQs

• How do I place an order?
• What is the lifetime of my battery powered transmitter?
• How do I calculate the duty cycle for the NANO or multi-season NANO timer?
• How do I set up the proper sensor data formatting for my PTT?
• How do I test my PTTs?
• How do I decode my data?
• How do I know if mortality mode Ground Track™ has been initiated in my PTT?
• How do I store my PTTs?
• Can my PTTs be refurbished?
• How do I send my PTTs back to you?

  

  Notify us if you need to return your PTTs for refurbishment or any other reason. Package the PTTs well, in the original shipping box.

  For international returns, make sure that you enclose a completed Declaration of Origin* form printed on your letterhead. You will find this form included in your Field Manual shipped with the PTT.

  The Declaration of Origin lists all of the specific information that Customs requires to allow shipments of our PTTs to return to the United States duty free. Under "Reason for Export," fill in "Return to manufacturer for repair."

  In the past, we have been levied duties and taxes because the paperwork accompanying the PTTs did not state that the goods were manufactured in the United States by us. Dealing with the Customs Clearing department wastes a lot of valuable time. Please be aware of this when shipping the PTTs back to us or the package may be returned to you.

  ANY PACKAGE CONTAINING PTTS BEING RETURNED TO US WITHOUT THE PROPER PAPERWORK WILL BE RETURNED TO THE SENDER AT THE SENDER’S EXPENSE!

  When returning a used PTT, please indicate a depreciated value on the Declaration of Origin and any other customs documents affecting the shipment.

  *To read this PDF file download the Acrobat reader from www.adobe.com

• Can I become your agent or distributor?
• Can I use one of your transmitters to track my spouse?

© Copyright 2001-2010 Microwave Telemetry, Inc. All rights reserved.

Microwave Telemetry, Inc.
8835 Columbia 100 Parkway, Suites K&L
Columbia, MD 21045
410.715.5292